Weird Week In Review – May 30

May 31, 2008

In case you missed last week, here is your one stop review of all things from WeirdGuy blog. Have fun!

Is The Market Ready For Modbook?

Top 10 Excuses To Stay In A Bad Workplace

Related Links
- Weird Week In Review (May 23)
- Weird Week In Review (May 16)
- Weird Week In Review (May 9)

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Top 10 Excuses To Stay In A Bad Workplace

May 29, 2008

I just saw this article at The Chief Happiness Officer. After having recently talked with friends that are in bad work environments, I thought this would be appropriate to post. Enjoy!

If you’re unhappy at work, I’m sure that the thought “Man, I really should quit!” crosses your mind occasionally.

So why don’t you?

Even if you long desperately to quit, to get away from your horrible workplace, annoying co-workers or abusive managers, you may hesitate to actually do anything about it, because right on the heels of that impulse come a lot of other thoughts that hold you back from quitting.

Each of these excuses may sound to you like the voice of sanity, offering perfectly good reasons why it is in fact better to stay and endure that bad job just a little longer, but look a little closer, and they don’t really hold up. What they do instead is keep you trapped in a job that is slowly but surely wearing you down.

Here are 10 of the most common bad excuses for staying in a bad job.

#1 “Things might get better”

That jerk manager might be promoted out of there. That annoying co-worker could quit.That mound of overwork could suddenly disappear.

On the other hand, things might also get worse. Or they might not change at all. If you’ve already done your best to improve your job situations and nothing’s happened, just waiting around for things to improve by themselves make little sense.

#2 “My boss is such a jerk but if I quit now, he wins.”

Who cares. This is not about winning or losing, this is your life. Move on, already.

#3 “I’m not a quitter.”

Well guess what these somewhat successful people have in common: Larry Page, Sergey Brin, Tiger Woords, Reese Witherspoon, John McEnroe and John Steinbeck?

More…


Is The Market Ready For Modbook?

May 26, 2008

Is the market readyt for the ModbookBy E. Brown

Former Apple employee, Andreas Haas, thinks he has a niche market. He’s taken the MacBook and modified it into a tablet PC. Is the market ready?

Haas founded Axiotron in January 2005. The official ship date for the Modbook was Decemnber 2007. How many units have the they sold? I could not find the answer to that. How does Axiotron intend to stay in business? From their own Web site comes this insight:

Axiotron determines a potential project or market to be a viable case of Solution Hardware if all of the following characteristics are met

  • Off-the-shelf hardware is insufficient.
  • Market size warrants full product cycle.
  • Profitability can be achieved early in product life cycle.

Could I also use the Modbook as a digital notebook? Yes! Take a look at how to use Inkbook as a way to write notes and then transcribe or export them as you’d like.

But, the question stills remains, “is the market ready?” Just because you build it does not guarantee they will come. The buzz may be out but unless the dollars are coming in, Modbook may go the way of the Apple Newton.

Related Links
To see what others are saying you can visit links to CNet, Mahalo Daily, and more.


Weird Week In Review – May 23

May 24, 2008

In case you missed last week, here is your one stop review of all things from WeirdGuy blog. Have fun!

Twitter Is For The ADD Generation – Part 1

Prince Caspian (the Movie) Delivers!

Twitter Is For The ADD Generation – Part 2

Twitter For The ADD Generation – Response

Related Links
- Weird Week In Review (May 16)
- Weird Week In Review (May 9)
- Weird Week In Review (May 2)

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Twitter For The ADD Generation – Response

May 23, 2008

NOTE: Robyn, from Elephant Poop, took time to respond to the Twitter article. Below is her response and how she finds Twitter useful in her life. Enjoy!

Hey, Eric!

Well, I really don’t spend a lot of time ON it; I have it open in a sidebar of Firefox and set to update every three minutes, though it may be as long as several hours before I actually open the sidebar to look at the tweets. It’s more or less like music playing very softly in the background. Every so often I turn up the volume, then turn it down again after the piece I like has finished. And if I’m on deadline or just not interested, I shut Twitter down, often without announcement. No one seems to mind.

I don’t follow a lot of people – for teenagers it may be quantity (how many can you follow and how many are following you?), but I’m kinda selective. Right now, I’m following about 14. There are some bloggers I follow and they often will tweet when they’ve uploaded a new post or if they’re attending a conference and just heard something interesting. I like when I get short updates about areas I’m interested in. For example, Jackie Peters was at the same conference as Peter Shankman, who was giving the keynote address and she mentioned that Peter’s address was on “PR and transparency on social networks,” something I think I want to know more about. I know Peter will likely put his presentation on his blog, so I now I know to be looking for it.

As for entertainment, I follow Guy Kawasaki (who is generally too busy to blog more than a couple of times a month) and he linked to some pics (using Twit Pic) of his trip to Kuala Lumpur while it was happening, including some imposing temple steps he climbed, the great seats you get on Cathay air and a fabulous dinner you can have in Indonesia while having to look at an advertisement for ear candling! It’s noodling and minutiae, but it makes the world my backyard, so to speak, while letting me feel as though I am more connected to the people I follow. I wish more of my friends and family would join and use it – most of them live hundreds of miles from me and I would like to know about some of their small victories and defeats as well as their large ones. I have one sister with a chronic disease who occasionally tweets and it’s great to be able to hear from her even if it’s only 140 words or less at a time!

Like a lot of people, I got a Twitter account a year or so ago, but didn’t use it because I couldn’t see the benefit. But there were a few people online whose ideas interested me and sparked my own ideas. So I started following them to see if their short posts were as interesting as their long ones. I do have one person I started following who blogs too much about her yard and kids, but for the most part it hasn’t been disappointing. Maybe it’s like the haiku of the online world – a way to connect without giving up your life to email or feed reading. If you stick to reading the poets whose work you find interesting, you can learn and be entertained at the same time on several levels in several idioms. It has also reminded me of learning the
value of each word you use (something I didn’t do in this reply, but I’m just getting over a bad sinus infection, so I’m still a little woozy). Okay, okay, I nearly always write too much and have to edit myself! :-) If this had been Twitter, I probably would have said it shorter and sweeter!

Thanks for the opportunity to connect with you!

Robyn

Related Articles
- Twitter Is For The ADD Generation – Part 1
- Twitter Is For The ADD Generation – Part 2
- Entertainment’s Educational Impact
- More Fun In Learning With HowToons


Twitter Is For The ADD Generation – Part 2

May 22, 2008

By E. Brown

In the last article I asked, “what is Twitter really for?” Now I am wondering who is it really for?

Is it really for the average person on planet Earth? Is my life really that interesting that I feel compelled to notify others (or an online service) of everyday changes:

“I got out of bed at 6:00am .”

“I showered using a new shampoo.”

“I am meeting (insert name) at Starbucks for coffee at 8:00am.”

Okay, okay, I know that is a bit condescending. Yet, if I have to tell someone something immediately — like I just got out of an opening night Broadway play and YOU have to see it — I’ll call or text them on my mobile.

Celebrities
If I were a celebrity, I might see the value in Twitter. I know people are going to be interested in me and besides, it’s a form of marketing and PR.

Let’s face it, the average person is more apt to be interested in a celebrity figure than Joe-Schmoe down the street cutting his grass at 2:00pm.

Voyeurism
This brings up the topic of reality TV and the voyeuristic society we are becoming. We would rather watch or hear about peoples lives than help or interact with them. There is a cool detachment that can be unhealthy and disturbing at times. Does Twitter advance this trend

Use Twitter?
I am still not convinced. There are others forms of communication that are more intentional. Yet, in this seeming ADD Generation intentionality gives way to spontaneity.

What do you think?

Related Article
- Twitter Is For The ADD Generation – Part 1
- Entertainment’s Educational Impact
- More Fun In Learning With HowToons


Prince Caspian (the Movie) Delivers!

May 21, 2008

Editor’s Note: No matter what you may think of the C.S. LewisNarnia Chronicles, you have to see Prince Caspian! I took my family on opening night and everyone agreed it was great. Aside from one scene where my youngest had to close his eyes, the movie was by far a big achievement for the director, Andrew Adamson.

For those that have read the books, you’ll find there were many creative liberties taken. Don’t be dismayed — the essence of the story is true to form, while the screen play allows for audience members, who may have never had exposure to the books or previous film, to come up to speed.

By Tiffani Barnes

The second installment in The Chronicles of Narnia series has hit theaters, and it far exceeds its predecessor. The opening of Prince Caspian finds the Pevensie children at a train station traveling to school when they are suddenly transported from the platform to the coastline of Narnia. While only a year has pasted for the children, it has been more than 1300 years for Narnia. As Trumpkin (played by Peter Dinklage) later tells them, they “may find Narnia a more savage place than when [they] left.”

Prince Caspian is a darker movie than its predecessor with battle and fight scenes that resemble The Lord of the Rings. Director Andrew Adamson, however, chose to leave much of the blood and violence to the imagination, which allows the movie to remain suitable for younger viewers without robbing the story of its power. The character of Reepicheep, a sword-wielding mouse (voiced by Eddie Izzard), provided a great deal of comic relief, which helps to break up the more intense moments in the film.

The visual effects, writing and acting in Prince Caspian are all improved over The Lion, the Witch, and the Wardrobe. Whereas in The Lion, the Witch, and the Wardrobe the children didn’t seem completely comfortable in their characters and so gave, at times, stilted and awkward performances, in Prince Caspian the young actors seem at home in their character’s skin.

The movie isn’t without its teachable moments either—themes of humility, patience, trust, and what can happen when greed and anger take over are found throughout the film. They are subtle and woven nicely into the fabric of the film, instead of sticking out like a flashing neon sign on a dark night.

The Bottom Line: Prince Caspian is worth the price of admission and would make a great outing for the whole family. At two hours and 20 minutes, the film might be a bit long for younger viewers, but it does a good job of holding the audience’s attention.

Related Links
- Movie Site
- C.S. Lewis (Wikipedia)
- Prince Caspian Review (Wired.com)


Twitter Is For The ADD Generation – Part 1

May 21, 2008

By E. Brown

Do you Twitter? Do you know what Twitter is?

I’d venture to say that 2/3 of the people reading this are familiar with the Web 2.0 technology, but for you other 1/3 out there visit CommonCraft for an idealistic explanation of Twitter. Then come back and finish this article.

Okay now, why do you use Twitter?

I was out having dinner with some friends and the subject came up. The question was asked, “Who has time for Twitter and why in the heck would you do it to begin with?”

Being a technologist, my first reaction was to stand up for the online application. Isn’t it obvious? Look how popular it is. But I paused for a moment and thought.

Why do people use Twitter?

Do I really need to know what my friends and family are doing every hour? Do I really care? I mean, some of it is pretty mundane stuff. Am I wasting my time (life) watching other’s lives go by? Hmm…

I started to think of the generational differences and the monotonous chime I here from college age friends and younger — “I’m bored.” This being said as they Twitter from their cell phones, text message friends while watching movies (in the theater!), playing videos games on their laptops while IM’ing an acquaintance in Europe.

Is Twitter just another thing to keep the minds of the ADD generation busy? Is there real social value? Tell me what you think.

Related Article
- Twitter Is For The ADD Generation – Part 2
- Entertainment’s Educational Impact
- More Fun In Learning With HowToons


Weird Week In Review – May 16

May 18, 2008

In case you missed last week, here is your one stop review of all things from WeirdGuy blog. Have fun!

SEO Design Tips – Part 1

SEO Design Tips – Part 2

Related Links
- Weird Week In Review (May 9)
- Weird Week In Review (May 2)
- Weird Week In Review (Apr. 25)

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SEO Design Tips – Part 2

May 18, 2008

By Barry Fenning

If your visitors like your Web site, there is a very good likelihood that the search engines will, too. Here are the last 5 tips from Barry Fenning, that focus on how to develop your site with your visitors in mind, and also effectively conduct search engine optimization.

6. Descriptively label your links and images (aka, the “anchor text”)
This technique is both common sense and good practice. Saying “click here” is not enough to help visitors understand what they’re going to find once they click through. Be as descriptive as possible with every text and graphical link on your site. When writing your anchor text and alt attributes, you can almost always describe the page you’re pointing to by using its main keyword phrase. That is an important factor that search engines take into account when it comes to ranking your Web pages.

7. Make sure your site is spider-friendly
Your site may look fantastic. You and your Web designer may be talented graphic designers who can make Flash and JavaScript dazzle your visitors with a show that would put Michael Flatley and his River Dance to shame. However, if your site contains Flash and JavaScript, it’s important to know that search engine spiders have difficulty reading this code (or appreciating the effort you put into the design). The way around this is to provide navigation alternatives such as static links and a site map to allow the spiders crawl deep within your Web site and index the pages within their results. Overuse of Flash, JavaScript, and images can also lead to your Web pages’ being very slow to download. If these file types are used sparingly, your visitors and search engines will appreciate your efforts a lot more.

8. Create fresh content
When you are optimizing your site properly, you will see a trend. If you are doing something that benefits your site’s visitors, then the search engines will reward you for it. Blogs and forums are effective and easy ways of adding new information to your site on a regular basis. However, if your only purpose of setting up a blog or a forum is for better search engine rankings, then there really is no point in doing it. Only add a forum if it contributes something beneficial to your site and if you have the traffic to make it interactive enough for visitors to return to it. And, only add a blog if you have something of interest to say on a regular basis. Once you have your blog and/or forum up and running, you should optimize them with the same professionalism you do with any other page on your site.

9. Do not think that you can trick search engines
As noted before, if you are benefiting your visitors, then the search engines will reward you for it. If you try to trick the search engines by hiding keyword phrases, joining link farms, or any other sneaky practice, your sites will be removed from the search engines. (And you will also have to spend more time cleaning up your site before they will accept you back in.)

10. Offer something unique
If your Web site offers something that is unique and interesting to your target market and it is properly optimized (by applying all of the techniques listed above), you will not only rank well within the major search engines but also get the added benefit of people linking to your site in forums, blogs, and through other sites. That will send your site more visitors and create more inbound links, which will help it rank higher.

Remember, it’s human visitors that you are trying to impress, not search engine robots.

Related Articles
- SEO Design Tips – Part 1


SEO Design Tips – Part 1

May 16, 2008

By Barry Fenning

If your visitors like your Web site, there is a very good likelihood that the search engines will, too. With this in mind, here are the first 5 tips from Barry Fenning, that focus on how to develop your site with your visitors in mind, and also effectively conduct search engine optimization.

1. Pick appropriate keyword phrases
This is the single most important thing to do when it comes to optimizing your site for search engines. The words and phrases that your potential customers type into the major search engines are the keywords your site should be using within the specific areas of your Web page (see points 3 and 4, below). Useful keyword research tools are available on the Web, including Wordtracker and Keyword Discovery (both offer trial versions).

However, if you want to find out accurate figures of how many people are searching for your targeted keywords per week/month/year, run a Google AdWords and/or Yahoo/Overture campaign and you will get extremely accurate figures of search engine traffic while (hopefully) generating income that will pay for your research.

2. Optimize every page on your site
Optimizing each Web page is overlooked by so many sites. It can be the difference between competing for a highly competitive keyword phrase such as “Irish Hotels” on your home page, and competing for a much less competitive keyword phrase such as “Hotels in County Galway” on another relevant landing page.

3. Optimize your page titles
All of the major search engines have hundreds of different algorithms that compute where your Web page should be listed for different keyword searches. Putting your keywords within the title description tag of your pages is one of the most important SEO techniques and will help your site climb through the rankings. It will also allow your visitors to remember exactly what your page is all about when they save it to their “favorites.”

4. Optimize your page content
It is sometimes very difficult to write content for your Web site. Not only do you need to put the information you want the visitor to see in front of them in an easy-to-read style, you also have to keep in mind the keywords that your page is targeting so that you can rank better within search engines.
One of the best pieces of advice I have come across is to write for your visitors and include the keywords as much as makes sense. Read what you have written out loud to yourself and a few others. If it sounds silly or stilted… lather, rinse, and repeat.

5. Create an inbound linking strategy
Submitting your site to Web site and article directories is a very beneficial way to drive targeted traffic to your site.

Links within these sites bring visitors to your Web site, and search engine “spiders” are easily able find your site and index your pages within their results. If your site doesn’t have a link pointing to it on the World Wide Web, the search engines will never find it and you will never see any traffic from Google or the other big ones.

- As published in Marketingprofessionals.com


Weird Week In Review – May 9

May 12, 2008

In case you missed last week, here is your one stop review of all things from WeirdGuy blog. Have fun!

CMO Guide to Brand Management Using Social Media

Becoming a Precisionist

Quotable Quote – Mark Twain

Creativity In The Process

Related Links
- Weird Week In Review (May 2)
- Weird Week In Review (Apr. 25)
- Weird Week In Review (Apr. 18)

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Creativity In The Process

May 9, 2008

Scott Risner wrote this article on the cyclical nature of creativity within online learning and training development. Scott’s background is similar to mine in that we both came from print production and prepress environments. However, Scott can jam on a mandolin, while I am pretty good at thrashing and pounding on the drums. Enjoy the article! -eb

By Scott Risner

About 20 years ago I started designing and developing computer-based training (CBT) using Authorware. At that time I knew nothing about a process for this type of effort. My experience was primarily in print design and production. It was an interesting experience making the transition. Print designers enjoyed a long established design process which was not the case with development of CBT or “Multimedia”.

So how did we start the transition? Well, what I did was attempted to use existing tools and knowledge to create a process. Funny thing was that the tools for multimedia, for the most part, were not as advanced as those available for print.

The transition struggle was multi-faceted. There was the design, the production process and client management (reviews and revisions). Traditionally the print design process was (roughly explained) thumbnail, design comprehensive (comp), final layout, print proof and then final printed piece. On the other hand software design was (in practice)… Analyze, create a design document, hand it to developers and they would lock themselves in a dark “magic” room and appear weeks or months later with something that loosely resembles what you expected.

While making the transition from print to multimedia wasn’t easy, I learned a few things along the way.

Read more…


Quotable Quote – Mark Twain

May 8, 2008

Don’t let school interfere with your education.
- Mark Twain


Becoming a Precisionist

May 8, 2008

By Dan Coughlin

In the midst of the media frenzy over our current economic condition, it recently dawned on me that those who are experts will no doubt survive any recession. People who become experts in their fields have harnessed the power of precision. And this is available to everyone, including executives, employees, and entrepreneurs alike. Achieving precision is the most effective way for any individual to succeed, especially during tough economic times.

The Noble Calling to Be a Precisionist

In Webster’s School & Office Dictionary, the word precision is defined as “the quality of demanding exactness.” A precisionist is a person who has mastered the art of demanding exactness. The precisionist operates among the very best performers in the world within a given area of focus and constantly works to improve his or her performance.

When customers and employers are hit hard in the wallet they become extraordinarily discerning about where they place their dollars. They become highly selective both in terms of what area they invest in and who they invest in. They develop a laser focus about only going after the type of people they absolutely need. This results in recruiters seeking out only the best of the best within that target.

If you want to fall into the extremely small slice of professionals that others will always seek out, then I challenge you to become a precisionist.

The Challenge We All Face

Finding examples of precisionists is not very hard to do. So why does becoming a precisionist remain such a great challenge? Well, we get a little busy with our lives and before we know it today is over with and we’re on to tomorrow. Needless to say, we haven’t exactly made very much progress in becoming more precise in what we’re doing. In other words, our high–paced agendas take over our best intentions.

I think it’s time, especially in such a tough economic period, for us to step off the train of constant activity and make real progress toward becoming true precisionists within one area of focu

The Process of Becoming a Precisionist

There are four steps to mastering the craft of precision:

Step One: Select an Umbrella

Your umbrella is the area of focus you’ve decided to achieve precision within. This is the area you’re committing to operate in over the long term.

Walt Disney was not a great golfer and Tiger Woods never made great family films. They each operated within their own umbrella: Disney in family entertainment and Woods in golf. However, within each umbrella there was plenty of room to maneuver and create.

Walt Disney made family films and television shows, he created theme parks, he licensed products, and he started amazingly popular communities like The Mickey Mouse Club. Tiger Woods plays in professional golf tournaments, he designs golf courses, he promotes golfing products, he hosts his own professional golf tournament, and he created a foundation that has introduced golf to millions of kids who otherwise may never have played the game. Having one area of focus isn’t a limiting factor; it’s actually a freeing factor. It allows you to operate with extraordinary freedom within a given umbrella and that enhances the synergy between everything you do.

What is your umbrella? What is the area of focus that you are going to consistently work within to become a true precisionist? Answer these questions carefully.

Step Two: Maintain a High Degree of Focus for at Least 15 Years

Tiger Woods played competitive golf at age seven and won his first Masters golf tournament at age 21.

Walt Disney started making animated shorts at age 19 and made his first full–length animated film at age 35.

Steve Martin did his first stand–up comedy routine at age 18 and began selling out major venues at age 33.

Harrison Ford set out at the age of 22 to become a great character actor. He received his first major part in 1977 at the age of 34 as Hans Solo in Star Wars. He became Indiana Jones in 1981 and now at the age of 65 he is starring in the fourth Indiana Jones movie. He’s a precisionist.

If you want to be a precisionist in any field, remain committed to constantly improving within your umbrella for at least 15 years. It doesn’t matter whether your focus is to be a great entrepreneur, singer, executive, leader, writer, or manager.

You might be wondering how pursuing precision can help you slice through a recession if it takes at least 15 years to become a precisionist. Here’s how it works. The moment you commit yourself to a specific umbrella, a specific area of focus, you begin to attract people and opportunities that help you hone your craft within that arena. In doing so, you become more attractive to people outside the field. They know what you are focused on and they admire you for pursuing excellence in that field. They may not say that to you, but that’s what happens. You probably won’t make a million dollars, at least not right away, and that’s ok. You are on your way to becoming a precisionist in a field that you have passion for and that sense of adventure is worth a great deal.

Step Three: Leverage Technology

I used to think that technology meant computers, software, and electronics. I wasn’t even close. In Webster’s School and Office Dictionary the definition of technology is “science used in a practical way.” The definition of science is “systemized knowledge obtained by study, observation, and experiment.” Consequently, technology means “systemized knowledge obtained by study, observation, and experiment that is used in a practical way.” I LOVE that definition. That’s exactly what precisionists do.

Tiger Woods is a student of golf: the history of golf, the great players from the past, and the different holes on the different courses. He experiments with different types of shots until he’s able to use them in a practical way during a professional golf tournament.

Walt Disney constantly observed people and experimented with different ways to tell entertaining stories in practical ways. He was one of the first to use color in films, he embraced television when others ran away from it, and he created the first ever theme park.

We all have the ability to leverage technology in order to increase the exactness with which we perform. The key is to constantly study, observe, and experiment within our selected umbrella, and then use what we have learned in practical ways that add value to other people.

Step Four: Embrace Simplicity

Over the past 11 years, I’ve noticed that highly paid, intelligent, and hard–working individuals often times subconsciously make their work infinitely more complicated than it needs to be. In order to justify their salary and prove their commitment to the organization, they put themselves through the ringer. They work 80 hours a week on ridiculously complicated processes that generate small increments of improvement.

If that statement applies to you, I have one piece of advice: stop doing that.

Instead, I encourage you to embrace simplicity. Hone your processes until they contain three to seven steps that you can execute within a reasonable number of hours a week. (And 40 hours a week is a good place to max out at.) And then be ok with achieving great results with simple processes. Don’t fall into the trap that says, “If this simple process generated great results, then a really complicated process would generate even better results.” It doesn’t work that way.

Last year I bought an $1,800 computer that required five steps to assemble. I also bought an $18 toy for my daughter that required assembling hundreds of pieces with dozens of steps. Which company do you think provided me with the most value?

Select your umbrella, maintain focus at learning and experimenting and observing and improving for at least 15 years, leverage your body of knowledge in practical ways, and embrace simple ways to deliver value to other people. With this method, you’ll be well on your way to becoming an expert – a true precisionist.

Dan Coughlin is a business keynote speaker, management consultant, and author of “Accelerate: 20 Practical Lessons to Boost Business Momentum”, which made it to #4 on the Barnes & Noble Business Bestseller List. He has been quoted in USA Today, the New York Times, and Investor’s Business Daily. Dan’s clients include Coca-Cola, Toyota, Boeing, Marriott, McDonald’s, AT&T, American Bar Association, the St. Louis Cardinals, and more than 100 other organizations in over thirty industries. He speaks on entrepreneurial habits, quality, leadership, branding, sales, and innovation


CMO Guide to Brand Management Using Social Media

May 6, 2008

By Dan Schawbel

In 2005, Jeff Jarvis made every company think twice about customer service and brand management with his famous “DELL Hell” blog post. In his blog post he stated “I just got a new DELL laptop…the machine is a lemon and the service is a lie.” It is now 2008 and the conversation has been buried inside the social media playground, where citizen journalists carry a company’s reputation, more than any CMO, and customer service influences brand reputation more than ever. A recent survey by the Society for New Communications Research shows that almost 60% of participants view social media as a place to vent about customer support experiences. Although most CMOs would view this as a threat, the report also explains how 81% view blogs, online rating systems and discussion forums as places where customers gain a greater voice.

With millions of blogs and thousands of social networks, a conversation that once existed behind a locked door, now opens with social media. Thirty–seven percent of the US adult population uses social networks and there will be $1.2 billion spent on advertising on social networks this year alone (eMarketer). Even podcasting shows potential, with an audience that is projected to increase to 65 million in 2012 (eMarketer). Corporate messaging has decentralized and is made available through various channels of communication such as Twitter, blogs and Facebook. CMOs have no choice but to listen and learn.

Authenticity Matters

“Every CMO should know that not every brand is a brand people want to socialize with. You need to understand the limitations and opportunities of your brand within the audience’s mind and out in cyberspace,” says Laura Ries, President of Ries & Ries Focusing Consultants. Brands that have real values, emotions and meaning will be revered by customers and therefore will be spoken about. CMOs should strive to manage their brands so that their audience pays attention and turn customers into brand champions.

There are many new and exciting opportunities for CMOs in this web 2.0 world. John Moore, of BrandAutopsy.com fame, says, “Social Media helps small companies look bigger and helps big companies get smaller. Meaning, a small company can have a big presence online with customers through using social media. Conversely, a big company can get ‘smaller’ because social media connects companies to customers on a very personal level.” Social media places personal brands, that are tied to companies directly, in front of those who can impact their future. Some believe this is risky, but the smart CMOs will empower employees to carry forth the corporate message in an authentic manner.

Tips for CMOs:

Spend more time learning about social media before actually engaging.
This can be done by subscribing to many popular blogs in your space, which you can find through Technorati, Google Blog Search or by asking your PR agency or contacts. Learn who your new stakeholders and influencers are and identify ambassadors in your company that could interact with them to start conversations.

Become visible in the industry.
Whether it’s you or your direct reports, attendance at new media conferences will provide insight and best practices.

Take risks.
There are very few real social media success stories in corporate America because companies are in experimentation mode. Whether it’s a viral video, a blog, a wiki or a discussion forum, companies are looking to see how others react to their tools and strategies. The Blog Council was formed to help companies, such as Coca Cola, share failures and successes.

Command respect by being transparent.
Companies that connect with customers the same way they do with The New York Times or BusinessWeek will have a rude awakening. If you take anything from reality TV, you know that people care about authenticity and not acting. You need to start treating bloggers like real people and not press release submission services. The people that will succeed will tell bloggers exactly who they are and what their intentions are immediately.

Don’t be just another logo on a website.
Just because you brand yourself visually doesn’t mean people will care about you. I think podcasting is one of the key tactics to really connect with your audience these days. Make your business come to life and have your employees tell their stories. People remember faces and stories more than anything.

Realize that there is a shift in brand management control.
Brands have been swallowed by the end user. Now they have the privilege to spread the word, with or without an editor. Outside of the Web 2.0 bubble, social media is still relatively new. Enter at your own risk and always monitor your brand for feedback.

Dan Schawbel is a leading personal branding expert for gen-y. Dan publishes Personal Branding Magazine and Personal Branding Blog. He is also the first social media specialist at EMC2 and has seven years of experience in marketing.


Weird Week In Review – May 2

May 2, 2008

In case you missed last week, here is your one stop review of all things from WeirdGuy blog. Have fun!

Branding 101 – Get A Good Editor [PIC]

21 Keys to Improving Customer Retention through Relationship Marketing

21 Keys To Improving Customer Retention – Pt.2

Digital Notepads – Are They Any Good?

Related Links
- Weird Week In Review (Apr. 25)
- Weird Week In Review (Apr. 18)
- Weird Week In Review (Apr. 11)

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Digital Notepads – Are They Any Good?

May 1, 2008

I attend a lot of meetings. I find that I take better notes when I write with pen on paper than trying to type with my 4-finger method. Consequently, I find myself transcribing my notes into my laptop so I can have electronic copies of them.

This takes a LONG time for me.

I have tried scanning in documents and using OCR software, but with handwritten notes it is terrible. I will not even attempt to clean up the documents. It is faster to transcribe.

I have been looking into digital notepads and wondered how well they worked. If you have used one or know someone who has, drop me a note in the comments section below. I wonder if it would be worth inversting in one….