My friend and co-worker wrote this great article on the use of Web 2.0 technologies and their support of training and competencies. You really need to read this!
By Rod Ford
In a previous post, I asked the question: How can social network environments be used to support competency models that include attitudes and behaviors?
With the variety of social network environments (SNEs) available in today’s Web 2.0 milieu, the possibilities for leveraging them in the support of competency models and training initiatives may be infinite. In this post, I will focus on two or three of the SNEs and may choose to write about some of the others later. That said, I would encourage you to comment to this post about your ideas for these and other SNEs.
Weblogs and Blogging
Weblogs (blogs) are easy to implement but are challenging to leverage in support of competency models and training initiatives. I say “challenging” because blogging requires an individual or small group of knowledge experts to write content and keep it up to date. I think they are a very valuable tool, but when using them to support training initiatives, it is important to:
* Identify potential authors
* Create a writing schedule
* Remind authors when its time to write
* Link relevant courses to the blog
* Encourage readers to comment
* Assign someone to identify comments that need a response from an expert
I’ve personally worked with at least 9 different wiki tools. Some of them I’ve simply written inside of, others I’ve implemented for clients or simply for my own understanding of their usefulness. While these tools are a bit more challenging to implement than a blog, I believe they are enormously important for supporting competency models and training initiatives.